Terms of Use

 Terms and Conditions
 Terms and Conditions  ACN Number: 107620860 ABN Number 30810557931 Bank Details : Bank CBA Account Number : 10120022 BSB : 063674 SWIFT   Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]’s relationship with you in relation to this website.

The term Hepburn Springs Naturals or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 136 Main Road, Hepburn Springs 3461, Victoria. Our company registration number is ABN 30810557931.  The term ‘you’ refers to the user or viewer of our website.  Terms and Conditions  Terms Of Use  AGREEMENT BETWEEN USER AND Hepburn Springs Naturals  The Hepburn Springs Naturals Web Site is comprised of various Web pages operated by Hepburn Springs Naturals.  The Hepburn Springs Naturals Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Hepburn Springs Naturals Web Site constitutes your agreement to all such terms, conditions, and notices.  MODIFICATION OF THESE TERMS OF USE  Hepburn Springs Naturals reserves the right to change the terms, conditions, and notices under which the Hepburn Springs Naturals Web Site is offered, including but not limited to the charges associated with the use of the Hepburn Springs Naturals Web Site.  LINKS TO THIRD PARTY SITES  The Hepburn Springs Naturals Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Hepburn Springs Naturals and Hepburn Springs Naturals is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Hepburn Springs Naturals is not responsible for webcasting or any other form of transmission received from any Linked Site. Hepburn Springs Naturals is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Hepburn Springs Naturals of the site or any association with its operators.  NO UNLAWFUL OR PROHIBITED USE  As a condition of your use of the Hepburn Springs Naturals Web Site, you warrant to Hepburn Springs Naturals that you will not use the Hepburn Springs Naturals Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Hepburn Springs Naturals Web Site in any manner which could damage, disable, overburden, or impair the Hepburn Springs Naturals Web Site or interfere with any other party's use and enjoyment of the Hepburn Springs Naturals Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Hepburn Springs Naturals Web Sites.  USE OF COMMUNICATION SERVICES  The Hepburn Springs Naturals Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:  Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.  Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.  Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.  Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.  Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.  Conduct or forward surveys, contests, pyramid schemes or chain letters.  Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.  Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.  Restrict or inhibit any other user from using and enjoying the Communication Services.  Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.  Harvest or otherwise collect information about others, including e-mail addresses, without their consent.  Violate any applicable laws or regulations.  Hepburn Springs Naturals has no obligation to monitor the Communication Services. However, Hepburn Springs Naturals reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Hepburn Springs Naturals reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.  Hepburn Springs Naturals reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Hepburn Springs Naturals's sole discretion.  Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Hepburn Springs Naturals does not control or endorse the content, messages or information found in any Communication Service and, therefore, Hepburn Springs Naturals specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Hepburn Springs Naturals spokespersons, and their views do not necessarily reflect those of Hepburn Springs Naturals.  Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.  MATERIALS PROVIDED TO Hepburn Springs Naturals OR POSTED AT ANY Hepburn Springs Naturals WEB SITE  Hepburn Springs Naturals does not claim ownership of the materials you provide to Hepburn Springs Naturals (including feedback and suggestions) or post, upload, input or submit to any Hepburn Springs Naturals Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Hepburn Springs Naturals, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.  No compensation will be paid with respect to the use of your Submission, as provided herein. Hepburn Springs Naturals is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Hepburn Springs Naturals's sole discretion.  By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.  LIABILITY DISCLAIMER  THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Hepburn Springs Naturals WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Hepburn Springs Naturals AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Hepburn Springs Naturals WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE Hepburn Springs Naturals WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.  Hepburn Springs Naturals AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Hepburn Springs Naturals WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. Hepburn Springs Naturals AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Hepburn Springs Naturals AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE Hepburn Springs Naturals WEB SITE, WITH THE DELAY OR INABILITY TO USE THE Hepburn Springs Naturals WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Hepburn Springs Naturals WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Hepburn Springs Naturals WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Hepburn Springs Naturals OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Hepburn Springs Naturals WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Hepburn Springs Naturals WEB SITE.  SERVICE CONTACT : sales@hepburnspringsnaturals.com.au  TERMINATION/ACCESS RESTRICTION  Hepburn Springs Naturals reserves the right, in its sole discretion, to terminate your access to the Hepburn Springs Naturals Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the Hepburn Springs Naturals Web Site. Use of the Hepburn Springs Naturals Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Hepburn Springs Naturals as a result of this agreement or use of the Hepburn Springs Naturals Web Site. Hepburn Springs Naturals's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Hepburn Springs Naturals's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Hepburn Springs Naturals Web Site or information provided to or gathered by Hepburn Springs Naturals with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Hepburn Springs Naturals with respect to the Hepburn Springs Naturals Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Hepburn Springs Naturals with respect to the Hepburn Springs Naturals Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.  CANCELLATION AND/OR CHANGE OF BOOKING FOR ALL ACCOMMODATION, MASSAGES, HEALING AND BEAUTY THERAPIES WITH HEPBURN SPRINGS NATURALS OR HEPBURN SPRINGS BATHHOUSE VILLA OR HEPBURN SPRINGS BATHHOUSE OR DAYLESFORD NATURALS POLICY:  All accommodation, beauty, health and massage therapy appointments and booking dates require a minimum of 24 hours notice of change, cancellation or amendment due to the expense incurred by Hepburn Springs Naturals. Your money will not be refunded if this policy is not strictly adhered to. Claims of Non receipt of any of these Terms to our Contract covering verbal, phone booking, online, text or email will not be accepted and you will be charged full payment of your booking.  COPYRIGHT AND TRADEMARK NOTICES:  All contents of the Hepburn Springs Naturals Web Site are: Copyright 2010 and/or its suppliers. All rights reserved.  TRADEMARKS  The names of actual companies and products mentioned herein may be the trademarks of their respective owners.  The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.  Any rights not expressly granted herein are reserved.  NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT  Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement  
The use of this website is subject to the following terms of use:  The content of the pages of this website is for your general information and use only. It is subject to change without notice.  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.  Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.  From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).  You may not create a link to this website from another website or document without [business name]’s prior written consent.   
  Home   Privacy Policy   Terms and Conditions  Privacy Policy  Refund Policy  Shipping Policy   Privacy Policy  Privacy Policy  Privacy Statement  Hepburn Springs Naturals is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hepburn Springs Naturals Web site and governs data collection and usage. By using the Hepburn Springs Naturals website, you consent to the data practices described in this statement.  Collection of your Personal Information  Hepburn Springs Naturals collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Hepburn Springs Naturals also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.  There is also information about your computer hardware and software that is automatically collected by Hepburn Springs Naturals. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hepburn Springs Naturals for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hepburn Springs Naturals Web site.  Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hepburn Springs Naturals public message boards, this information may be collected and used by others. Note: Hepburn Springs Naturals does not read any of your private online communications.  Hepburn Springs Naturals encourages you to review the privacy statements of Web sites you choose to link to from Hepburn Springs Naturals so that you can understand how those Web sites collect, use and share your information. Hepburn Springs Naturals is not responsible for the privacy statements or other content on Web sites outside of the Hepburn Springs Naturals and Hepburn Springs Naturals family of Web sites.  Use of your Personal Information  Hepburn Springs Naturals collects and uses your personal information to operate the Hepburn Springs Naturals Web site and deliver the services you have requested. Hepburn Springs Naturals also uses your personally identifiable information to inform you of other products or services available from Hepburn Springs Naturals and its affiliates. Hepburn Springs Naturals may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.  Hepburn Springs Naturals does not sell, rent or lease its customer lists to third parties. Hepburn Springs Naturals may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hepburn Springs Naturals may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hepburn Springs Naturals, and they are required to maintain the confidentiality of your information.  Hepburn Springs Naturals does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.  Hepburn Springs Naturals keeps track of the Web sites and pages our customers visit within Hepburn Springs Naturals, in order to determine what Hepburn Springs Naturals services are the most popular. This data is used to deliver customized content and advertising within Hepburn Springs Naturals to customers whose behavior indicates that they are interested in a particular subject area.  Hepburn Springs Naturals Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hepburn Springs Naturals or the site; (b) protect and defend the rights or property of Hepburn Springs Naturals; and, (c) act under exigent circumstances to protect the personal safety of users of Hepburn Springs Naturals, or the public.  Use of Cookies  The Hepburn Springs Naturals Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.  One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Hepburn Springs Naturals pages, or register with Hepburn Springs Naturals site or services, a cookie helps Hepburn Springs Naturals to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hepburn Springs Naturals Web site, the information you previously provided can be retrieved, so you can easily use the Hepburn Springs Naturals features that you customized.  You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hepburn Springs Naturals services or Web sites you visit.  Security of your Personal Information  Hepburn Springs Naturals secures your personal information from unauthorized access, use or disclosure. Hepburn Springs Naturals secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.  Changes to this Statement  Hepburn Springs Naturals will occasionally update this Statement of Privacy to reflect company and customer feedback. Hepburn Springs Naturals encourages you to periodically review this Statement to be informed of how Hepburn Springs Naturals is protecting your information.  Contact Information  Hepburn Springs Naturals welcomes your comments regarding this Statement of Privacy. If you believe that Hepburn Springs Naturals has not adhered to this Statement, please contact Hepburn Springs Naturals at admin@hepburnspringsnaturals.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.  This website uses etracker technology (www.etracker.com) to collect visitor behavior data. This data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.  Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail:
By Phone:
We reserve the right to make changes to this policy. Any changes to this policy will be posted.